Pharmacy

Pharmacy

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Safe, Effective Medication Management

At SEARHC, pharmacy services are designed to support safe, effective medication use through every stage of care. Our pharmacists and pharmacy technicians are part of an integrated, patient-centered care team offering retail, mail-out and inpatient services across Southeast Alaska. 

Whether you’re picking up a prescription locally or managing medications remotely, we make it easier to access the treatments you need. 

Our Services

We provide multiple pharmacy options to serve the unique needs of Alaska residents and tribal health beneficiaries. 

Rx365 Mobile: Your Digital Pharmacy Management Tool

SEARHC partners with Liberty Software to bring you Rx365 Mobile, a no-cost app that simplifies prescription management from your smartphone or desktop. Features include: 

  • 24/7 prescription refill requests 
  • Push notifications and refill tracking 
  • Pickup time scheduling 
  • Insurance uploads and tax reports 
  • Easy prescription transfers 
  • Account and family profile linking 

Learn more and get started: More about Rx365 Mobile 

Retail Pharmacy

Available at most SEARHC health centers, our retail pharmacies help manage prescriptions written by SEARHC providers. Services include: 

  • Prescription orders and refills 
  • Private consultations 
  • Medication therapy management 
  • Medication synchronization 
  • Adherence and dosing counseling 
  • Emergency contraception 
  • Antibiotic consultations 
  • Anticoagulation management 
  • Tele-pharmacy support 
  • Safe medication disposal 

Refill services are available through the following locations:

Mail-Out Pharmacy

For patients in select Southeast communities, we offer convenient mail delivery of most prescriptions. 

Service Areas Include: 

This service is available to SEARHC patients and Indian Health Services (IHS)-eligible beneficiaries with active prescriptions. Delivery times may vary by location and weather conditions. 

Inpatient Pharmacy

Patients receiving hospital care at Wrangell Medical Center and Mt. Edgecumbe Medical Center are supported by a dedicated inpatient pharmacy team. We also offer “Meds to Bed” discharge counseling, ensuring patients understand their prescriptions before they leave the hospital. 

How to Fill a Prescription

Retail Pickup

  • Request refills online via Rx365 (mobile), RxRefill (desktop) or by phone 
  • Bring your SEARHC provider prescription to the nearest participating pharmacy 
  • Pick up your medications during business hours 

Mail-Out Enrollment

  • Talk to your provider or pharmacist to confirm eligibility 
  • Ensure your contact information is up to date 
  • Rx365 Mobile can be used to manage refills for mail delivery 

Hospital Discharge Meds

  • Inpatient teams will review medications before discharge and provide take-home prescriptions and instructions 

Refill or Renewal? What’s the Difference 

Understanding the difference between a refill and a renewal can help you avoid delays in getting your medications. 

Refill

If your prescription is still active and has refills remaining, you can request a refill through the Rx365 Mobile App, by phone, or in person. The pharmacy will prepare your medication up to the number of refills originally authorized by your provider. 

Example: If your prescription includes three (3) refills, you can request it until those three are used. 

Renewal

If your prescription has expired or no refills remain, a renewal is needed. This means the pharmacy must contact your provider to request a new prescription. Renewals may take additional time, especially if your provider requires a follow-up appointment before approving the request. 

Tip: Check your prescription label to see how many refills are left. If you’re running low and no refills remain, request a renewal at least one week before your medication runs out. 

Who Can Use SEARHC Pharmacy Services? 

SEARHC pharmacies serve: 

  • Any patient who has established care with a SEARHC provider 
  • Alaska Native and American Indian community members throughout Southeast Alaska 
  • Beneficiaries of IHS and tribal health programs

For Providers

Online Formulary

SEARHC’s online formulary allows providers to look up available medications and access drug reference information. Access SEARHC Online Formulary

Questions? We’re Here to Help 

Q: Can I get my medications delivered if I live outside of Sitka or Juneau?
A: Yes. Mail-out services are available to eligible patients in many Southeast communities. Check with your local health center or pharmacist for details. 

Q: Do I need to use Rx365 to get a refill?
A: No. Rx365 is optional and highly recommended for managing prescriptions and avoiding delays. You can still call or visit your pharmacy. 

Q: What if I’m a tribal health beneficiary?
A: SEARHC is part of the IHS system and provides pharmacy services to eligible American Indian and Alaska Native individuals. Ask your provider if you’re unsure about your eligibility. 

Q: Can I transfer prescriptions to SEARHC from another pharmacy?
A: Yes. Use the Rx365 app or talk to your local pharmacy team to initiate a transfer. 

Our Services

Refill your prescriptions anytime, anywhere – online or from your smartphone.

More about Pharmacy – Rx365 Mobile

Service Locations

Locations by Community